Frequently Asked Questions
FAQ
What areas do you cover?
We will take properties in Essex and in any London borough or surrounding area.
What size properties do you take?
We are able to take any size property. Our most popular size of property required is 2 & 3 beds flats and houses but we also have demand for larger 4 & 5 bedroom properties, and our sister company can help if you are looking to place a larger property for guaranteed rent as a HMO.
What is the maximum length of a contract?
We offer landlords flexible contracts, however, the maximum contract length is 5 years.
How much rent can I achieve?
We will be able to give your a tentative price over the phone based on the size of the property and postcode but we always like to see a property before a set valuation is given.
Who do you work with?
We work with over 50 local authorities, housing associations and many other housing providers & homeless charities. This means that we are able to achieve the best possible rent and rent the property in the quickest time possible.
Who pays for eviction costs?
In the unlikely event that a tenant needs to be evicted during the term, the local authority will work with us to evict the tenant. The landlord will still receive monthly rent payments and will not pay for the cost of the eviction.
What happens when a tenant moves out?
When a tenant vacates the property we will arrange for the required works to bring the property back up to the required standard, this includes painting, cleaning, fixing damages, etc. We also pay for the council tax and utility bills when the property is empty.
Will you complete works before the property is rented?
We are able to complete both small repairs and large refurbishments of properties and are able to offer landlords’ payment plans to help spread the cost.
It seems too good to be true?
It’s a brilliant scheme and there are no catches, we can send you our contract so you can peruse over our Terms and Conditions.
What type of people do you house?
We house people from all walks of life, predominantly individuals and families on Housing benefit and Universal Credit and low income families. These tenants are vetted by the local authorities before they are nominated a property.
What if they stop paying or damage my property?
We are liable for the rent and the condition of the property. Letting your property out to private tenants always comes with a risk but with Guaranteed Homes providing the rent guarantee all the risk is eliminated. The contract is between you and Guaranteed Homes, all damages will be repaired or replaced by Guaranteed Homes.